FAQs
Frequently Asked Questions
Welcome to Mireova's FAQ section! We’ve answered the most common questions to help make your shopping experience easy and stress-free. If you need extra help, our friendly team is just a message away.
1. Do you deliver to the UK?
Yes, we do! We currently ship to the UK only — and the best part?
Shipping is completely FREE, no minimum order required.
2. How long will it take to get my order?
We know you’re excited to receive your order!
Here’s what to expect:
Processing time: 1–3 business days
Shipping time: 4–8 business days
Total delivery time: Around 5–11 business days
3. How can I pay for my order?
We accept secure payments through PayPal.
Use your PayPal balance or pay with your credit/debit card through PayPal — it’s quick, safe, and encrypted.
4. Can I change or cancel my order?
Yes! If you need to make changes or cancel your order, just contact us within 24 hours of placing it.
We’ll do our best to help before your order ships out.
Email us at info@mireova.com or call +44 152 925 7999
5. What’s your return policy?
We want you to love what you ordered!
If something’s not quite right, you can return it within 30 days of receiving it.
- Damaged or incorrect item? We’ll cover return shipping.
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Changed your mind? No problem — just send it back (return shipping is on you).
Please make sure the item is unused and in original packaging.
6. My order arrived damaged or didn’t show up — what now?
Oh no! We’re so sorry for the inconvenience.
Please contact us within 24 hours, and we’ll make it right — whether that means a replacement or a full refund.
If possible, include photos of the issue so we can help even faster.
Still have questions?
We’re here for you. Reach out anytime!
Business name: Mireova
Business address: Cedelshof 2, 9298SB, Kollumerzwaag, Netherlands
Phone number: +44 152 925 7999
Email: info@mireova.com
Business hours: Monday to Friday: 9:00 AM – 5:00 PM
VAT number: NL862652339B01